We accept credit card (VISA, MasterCard and American Express) and PayPal payments.
We regret that this is currently not possible.
For the moment you can view the prices in CHF, Pounds, USD and Euro. Your actual bill will be settled in Euro.
Your credit card is charged when ordering and we will immediately begin shipping your purchase.
If you have not received a confirmation email, please contact our customer service department by emailing contact@kagino.com
We regret that this is currently not possible.
Yes, your information is secure. Kagino uses SSL encryption, which ensures that your personal data and your preferred payment method are transmitted securely via the internet. The data is encrypted to ensure that it can only be read by the payment system.
No, you do not need a customer account. You can order from Kagino as a guest.
When you register for an account you will have many benefits. You will be able to check out faster, review your past order history, save your address information and save items to a wish list.
Click on the top left on “My Account” and log in under “Returning Customers”.
Click on the “Remove item” link; the product will then be removed from the Shopping Cart.
After your order has been received by us, you will receive a detailed order confirmation from us by email, listing every product ordered by you and price.
An order can only be cancelled if it has not yet been processed by us. If the order has already been processed, it will be dispatched to the delivery address indicated. In this case you may make use of your 14-day right of return.
The delivery address can only be changed if your order has not yet been processed and dispatched. Please contact customer service as soon as possible at contact@kagino.com to find out whether the delivery address can still be changed.